Orders
Can I change or cancel my order?
Some descriptionAll orders are final once they have been processed through the checkout. Unfortunately, no further changes can be made to your order once processed including and not limited to; removing and/or adding items to your order, combining orders or cancelling your order.Â
Please ensure all details on your order are correct before confirming your checkout. In particular, we recommend double-checking your email address, delivery address, and the acceptance and accuracy of promotional codes.
I received my order but it was incorrect
We sincerely apologize that there is a concern with your order. Please get in touch with us for customer support. Please provide your order number with your inquiry.
Can I exchange my order?
Yes, you may exchange your order for something else on our site. Please contact us to inquire about any exchanges, and we will facilitate the exchange and apply the corresponding credit/debit amount to your credit card.
Shipping
When will my order ship?
During the week, most orders ship within 24 to 48 hours. Orders placed on Friday or over the weekend will ship the following Tuesday.
Can I track my order?
Once your order is shipped you will receive an email with a tracking number.
How much is shipping?
US customers will be charged $7 for shipping.
International customers will be charged $35 for shipping.
Orders totaling over $500 will ship for free.
Other
Any other questions?
Feel free to contact us. We’ll be happy to answer any further questions!

